SANE Australia may amend these Terms & Conditions by posting the amended terms and conditions on the SANE Australia website. Please check regularly for amendments. By continuing to access and use the SANE Australia website, you will be deemed to have agreed to the most-recent terms and conditions.
The SANE Australia website is intended to provide general information to residents of Australia. The content on the SANE Australia website is not intended to be a substitute for professional medical services. If you require specific advice, you should seek the assistance of healthcare professionals, and you should not disregard or delay seeking professional advice because of information you obtain from the SANE Australia website.
SANE Australia is committed to protecting the confidentiality, security and privacy of personal information held on its records.
Specific warnings and disclaimers
To the extent permitted by law, all representations, guarantees, warranties and implied terms are excluded. SANE Australia does not make any warranty or representation of any kind in relation to the SANE Australia website or the content accessible on or through the SANE Australia website. SANE Australia specifically excludes any representations or warranties as to the completeness, accuracy or suitability of any of the content of the SANE Australia website for any purpose or non-infringement of intellectual property.
To the extent permitted by law, SANE Australia excludes all liability in connection with any loss and/or damage (whether direct, indirect or consequential), arising out of or in connection with your access to and use of the SANE Australia website or your reliance upon information contained obtained from the SANE Australia website and/or any website you access via a link through the SANE Australia website.
The information on the SANE Australia website is updated from time to time and the content may change without notice. SANE Australia has no obligation to update any of the outdated information on the SANE Australia website.
All images used on the SANE Australia website are either sourced from stock photo agencies (Getty Images, Shutterstock), downloaded from royalty-free services (including Pixabay, Pexels and Unsplash), shared with SANE under creative-commons license, or are privately commissioned with an image consent and release form.
SANE Helpline Chat
SANE Helpline Chat services are not intended to replace specific medical or legal advice which should be sought from an appropriately qualified person. The Chat service is made available on the condition that SANE Australia, its staff and others involved in the provision of the service shall not be held responsible for any actions taken as a result of information or opinions given.
SANE Australia reserves the right to override this confidentiality in special circumstances, such as when someone is deemed to be at risk.
Links to this website
You may place a link to the SANE Australia website homepage on your own website, but only in a manner that is legal and does not damage our reputation. Any link must not be established in a manner that suggests any association, approval or endorsement on our part where there is none. Otherwise, you may not link to any part of the SANE Australia website.
Links to other websites
The SANE Australia website may contain links to other websites. These links are provided for convenience only and may not be maintained or current. SANE Australia does not endorse the content of any organisation behind any of these linked websites.
You must not knowingly introduce any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful to the SANE Australia website.
We will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the SANE Australia website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual property rights
We own all of the intellectual property rights in the SANE Australia website. You must not use any material obtained from the SANE Australia website unless it is for your personal use only. You must obtain our consent (which we may give or withhold in our discretion) before reproducing this material or using it for any commercial purposes.
SANE Australia, SANE Guide, and StigmaWatch are Australian registered trademarks of SANE Australia ACN 006 533 606.
These Terms & Conditions are governed by the laws in force in Victoria, Australia and you submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts which may hear appeals from those courts in respect of proceedings in connection with these Terms & Conditions or this website.
Feedback and complaints
At SANE Australia we strive for a safe, diverse and equitable service provision for all service users and community members.
An effective feedback handling process to be an essential part of this commitment.
For more information, see SANE's Feedback and Complaints Policy.
How to contact SANE Australia